Shipping policy
Processing Time
All orders are processed within 1–3 business days.
Orders are not shipped on weekends or holidays.
Shipping Time
Shipping times vary depending on your location.
Estimated delivery time:
- Honduras: 3–7 business days (or ajusta según realidad)
- International orders: 7–15 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Delays
VelvetBloom is not responsible for delays caused by:
- Shipping carriers
- Customs processes
- Weather conditions
- Incorrect shipping information
Incorrect Address
Please make sure your shipping address is correct before placing your order.
VelvetBloom is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
VelvetBloom is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
If you experience an issue, please contact the shipping carrier directly.
Customs & Import Taxes
For international orders, customs fees or import taxes may apply.
These charges are the responsibility of the customer.
We are committed to delivering your order with care and ensuring a smooth and reliable experience.